Terms & Policies

Location-Based Services Terms

Announced: October 11, 2026 · Effective: October 18, 2026 · Previous version: July 13, 2026

Article 1 (Purpose)

The purpose of these Terms is to set out the rights, obligations, and responsibilities of the Company and Members when a member (meaning a person who has agreed to these Terms; hereinafter the "Member") uses the Sanlog location-based service (hereinafter the "Service") provided by 스프라우트그로우랩스 (hereinafter the "Company").

Article 2 (Effect and Amendment of Terms)

These Terms take effect when a customer or data subject of personal location information who has applied for the Service agrees to these Terms and registers as a user of the Service according to the procedures prescribed by the Company.
The Company posts the contents of these Terms on the initial screen of the Service, or announces them by other means, so that Members can easily find them.
The Company may amend these Terms if it deems necessary. When the Company amends the Terms, it will announce the existing Terms, the amended Terms, the effective date of the amended Terms, and the reasons for the amendment, together with the current Terms, from 7 days before the effective date until a reasonable period after the effective date. However, if the amendment is unfavorable to Members, the Company will post and announce this on the Service website from 30 days before the effective date until a reasonable period after the effective date.
Where, in making the announcement or notice under the preceding paragraph, the Company has clearly stated that Members will be deemed to have approved the amendment unless they express an objection by 7 days after the effective date of the amended Terms (counted from the date of announcement, notice, or notification), and a Member expresses no objection, the Member is deemed to have approved the amended Terms. If a Member does not agree to the amended Terms, the Member may terminate the usage agreement.

Article 3 (Rules Outside These Terms)

Matters not provided for in these Terms are governed by relevant laws, including the Act on the Protection and Use of Location Information (위치정보의 보호 및 이용 등에 관한 법률; hereinafter the "Location Information Act" (위치정보법)), the Telecommunications Business Act (전기통신사업법), the Act on Promotion of Information and Communications Network Utilization and Information Protection (정보통신망 이용촉진 및 보호 등에 관한 법률; hereinafter the "Network Act" (정보통신망법)), and the Personal Information Protection Act (개인정보 보호법), or by the Service's operating policies and rules set by the Company (hereinafter the "Detailed Guidelines").

Article 4 (Signing Up for the Service)

A Member may become a user of the Service by agreeing to these Terms and applying to sign up for the Service. However, the Service may be signed up for and used only by persons aged 19 or older, and minors under 19 are restricted from signing up and using the Service.
The Company may withhold acceptance of a Member's application to sign up for the Service in the following cases.
- Where the application is false, such as not using a real name or using another person's name
- Where the application omits or incorrectly states required registration details
- Where the application otherwise fails to meet the application requirements set by the Company

Article 5 (Termination of the Service)

A Member who wishes to terminate use of the Service may apply to terminate the Service through the procedure set by the Company (announced through the in-Service settings, the Service website, or the like), and the Company will process it promptly as prescribed by law.

Article 6 (Content of the Service)

As a rule, the Service is available 24 hours a day, every day of the year. However, the Service may be temporarily suspended for the Company's business or technical reasons, and also during periods set by the Company for operational purposes. In such cases the Company will make an announcement either before or after.
Depending on the Member's device settings, at the time the Member starts hike tracking or uses location-based features such as summit check-in, the Company receives location information in the form of latitude, longitude, and elevation from a location information business operator, or collects the shooting location information contained in photos the Member selects for summit check-in and in content the Member creates or saves (hike records, summit photos, Echoes, and the like). Location information is collected only where the Member has allowed location and photo access on the device, and is used only while the app is in use. The Company may convert the collected location information into values used to determine whether it corresponds to a particular mountain or peak or an administrative district (city or province).
The types and contents of the services the Company provides on the basis of this location information are set out below. However, the Company may suspend or change some of the services exemplified below for managerial or business reasons, and will take action on this as prescribed by relevant laws and these Terms.

Service	Purpose and content of the service	Retention period
Summit and mountain check-in	Verifies whether the Member's location falls within the radius of a particular peak (a value set for each mountain or peak, generally 30 m to 100 m) and within the elevation condition, and certifies 'summit arrival (planting a flag)'. On the basis of a certified 'summit arrival', it is used for granting eligibility to write a summit Echo, summit check-in using the shooting location contained in photos (including batch check-in), and finalizing hike records. The same standards apply not only to Korea but also to overseas mountains such as those in Japan, the US, the UK, Germany, Switzerland, and Austria.	As provided by relevant laws and paragraph 5
Providing convenience in using the Service	Displays the Member's location information on map and hike screens to improve convenience (showing the live tracking route, checking distances to and information on nearby mountains, and the like). Provides suggestions and autocomplete when searching for mountains and peaks or writing hike records, and provides writing convenience by using location information contained in content the user posts (Echoes, summit journals, hike reviews).
Providing and recommending in-Service content	Provides and recommends in-app content based on the Member's location information or on whether it belongs to a particular mountain, peak, or administrative district (city or province) (recommending nearby mountains and courses, sorting and unlocking regional Echo feeds, recommending nearby community content, sorting search results, displaying advertisements, and the like).
Advancing the content of the Service	Through statistical analysis of Members' location information, defines mountains and regions of interest, areas of activity, estimated routes, and the like, and on that basis provides and advances various application services such as search, recommendations, and content display.
Preventing misuse	Uses Members' location information to block abnormal summit check-in and attempts to use the Service.

Pursuant to Article 16, paragraph 2 of the Location Information Act, the Company automatically records and preserves in the location information system the records confirming the collection, use, and provision of location information, and retains such records for at least 6 months.
When the purpose of collecting, using, or providing personal location information has been achieved, when the Service is terminated, or when a customer withdraws consent to the use of personal location information by means such as account deletion, the Company will destroy the personal location information concerned without delay. However, where the Location Information Act provides otherwise or retention is required under another law, it will be retained for that period.

Article 7 (Service Fees)

The Sanlog app is a paid app, and its price is the amount shown on the app's page in the App Store. Separate paid services offered within the app can be used only by paying the fees specified for the service concerned.
The Company may charge fees for paid services by the method set by an electronic payment company contracted with the Company, or by adding them to a bill set by the Company.
Cancellation of and refunds for amounts paid through the use of paid services are governed by the Company's payment terms of use and other relevant laws.
Requests for refunds arising from misappropriation of a Member's personal information or payment fraud, and requests for the payer's personal information, may be refused except as provided by law.
Data communication charges incurred when using wireless services are separate and follow the policy of the mobile carrier to which the Member subscribes.

Article 8 (Restriction and Suspension of Use of the Service)

The Company may restrict or suspend a Member's use of the Service in any of the following cases.
1. Where the Member intentionally or through gross negligence interferes with the operation of the Company's Service
2. Where unavoidable due to inspection, maintenance, or construction of Service facilities
3. Where a basic telecommunications business operator defined in the Telecommunications Business Act has suspended telecommunications services
4. Where use of the Service is hindered by a national emergency, a failure of Service facilities, a surge in use of the Service, or the like
5. Where the Company deems it inappropriate to continue providing the Service for any other significant reason
When the Company restricts or suspends use of the Service under the preceding paragraph, it informs the Member of the reason, the period of restriction, and the like.

Article 9 (Notice of Changes to the Service, etc.)

When the Company changes or terminates the Service, it may notify Members of the change or termination through in-app notifications (push) or by email registered by the Member.
In the case of the preceding paragraph, when giving notice to an unspecified number of people, the Company may notify Members through the Company's notice page such as the Service website. However, for matters that materially affect a Member's own use, the Company will post them on the Service website for a reasonable period or notify the Member individually in electronic form (email, SMS, app push, and the like).

Article 10 (Use or Provision of Personal Location Information)

When the Company intends to provide the Service using personal location information, it will state this in the Terms in advance and obtain the consent of the data subject of the personal location information.
When the Company provides personal location information to a third party designated by the Member, it will notify the Member in advance of the recipient and the purpose of provision and obtain consent.
When personal location information is provided to a third party designated by the Member under paragraph 2, the Company will immediately notify the Member, each time, of the recipient, the date and time of provision, and the purpose of provision (hereinafter the "Provision Details"), by means of the communication device from which the personal location information was collected, an email address, or the like. However, if the communication device from which the personal location information was collected lacks the ability to receive text, voice, or video, or the Member has requested in advance that notification be sent to another communication device or email address, the notification will be sent to the communication device or email address the Member designated in advance.
For settlement of fees with other business operators or customers and for handling complaints, the Company automatically records and preserves records confirming the use and provision of location information, and retains such records for 6 months.
Notwithstanding paragraph 3, under Article 24 of the Enforcement Decree of the Location Information Act, a Member may choose to be notified of the Provision Details in a batch every 30 days, and may switch to the immediate notification method by requesting this through the Company's procedure.
When giving consent under paragraphs 1, 2, and 5, a Member may withhold consent as to the purpose of use or provision, the scope of recipients, part of the contents of the Location-Based Services Terms, and the method of notification of the provision of personal location information to third parties.
Except where the Member has consented or in any of the following cases, the Company does not use personal location information or records confirming the use and provision of location information beyond the scope stated and announced in the Terms, and does not provide them to third parties.
1. Where records confirming the use and provision of location information are needed for fee settlement arising from the provision of the location-based service
2. Where they are provided in a form that does not identify a specific individual for statistical compilation, academic research, or market research

Article 11 (Rights of the Data Subject of Personal Location Information)

A Member may at any time withdraw all or part of the consent given to the Company for the provision of location-based services using personal location information and for the provision of personal location information to third parties. In this case, the Company will destroy the personal location information it collected and the records confirming the use and provision of location information.
A Member may at any time demand that the Company temporarily suspend the collection, use, or provision of personal location information; the Company may not refuse this and has the technical means to comply.
A Member may demand that the Company allow access to or notify the Member of the materials listed below, and may demand correction of any errors in those materials. In this case, the Company may not refuse the Member's demand without justifiable grounds.
1. Records confirming the collection, use, and provision of the Member's location information
2. The reason for and contents of any provision of the Member's personal location information to a third party under the Location Information Act or other laws
A Member may exercise the rights under paragraphs 1 through 3 through the procedures prescribed by the Company.

Article 12 (Rights of Legal Representatives)

For Members under the age of 14, the Company obtains consent to the provision of location-based services using personal location information and to the provision of personal location information to third parties from both the Member concerned and the Member's legal representative. In this case, the legal representative holds all of the Member's rights under Article 11.
Where the Company intends to use the personal location information of a child under 14, or records confirming the use and provision of location information, beyond the scope stated and announced in the Terms, or to provide them to third parties, it obtains the consent of both the child under 14 and the child's legal representative. However, the following cases are excluded.
1. Where records confirming the use and provision of location information are needed for fee settlement arising from the provision of location information and location-based services
2. Where they are provided in a form that does not identify a specific individual for statistical compilation, academic research, or market research

Article 13 (Rights of Guardians of Children Aged 8 or Under, etc.)

Notwithstanding the preceding Article, where a guardian of a person falling under any of the following (hereinafter "Children Aged 8 or Under, etc.") consents to the use or provision of personal location information for the protection of the life or body of the Child Aged 8 or Under, etc., the person is deemed to have consented.
- A child aged 8 or under
- A person under adult guardianship (피성년후견인)
- A person with a mental disability under Article 2, paragraph 2, subparagraph 2 of the Welfare of Persons with Disabilities Act (장애인복지법) who qualifies as a severely disabled person under Article 2, subparagraph 2 of the Act on Employment Promotion and Vocational Rehabilitation of Persons with Disabilities (장애인 고용촉진 및 직업재활법) (limited to persons registered as disabled under Article 32 of the Welfare of Persons with Disabilities Act)
A guardian of a Child Aged 8 or Under, etc. under the preceding paragraph means a person who in fact protects the child, etc. and who falls under any of the following.
- The legal representative of a child aged 8 or under, or a guardian under Article 3 of the Act on the Guardianship Duties of Minors in Protective Facilities (보호시설에 있는 미성년자의 후견 직무에 관한 법률)
- The legal representative of a person under adult guardianship
- The legal representative of a person under paragraph 1, subparagraph 3 of this Article, or the head of a facility for persons with disabilities under Article 58, paragraph 1, subparagraph 1 of the Welfare of Persons with Disabilities Act, or the head of a mental care facility or mental rehabilitation facility under Article 3, subparagraph 6 of the Act on the Improvement of Mental Health and the Support for Welfare Services for Mental Patients (정신건강증진 및 정신질환자 복지서비스 지원에 관한 법률)

Article 14 (Company Address, Contact Details, etc.)

The Company's name, address, and contact details are as follows.
- Company name: 스프라우트그로우랩스
- Representative: 김은희
- Address: Room 1412, Mapo T-Town, 144 Mapo-daero, Mapo-gu, Seoul, Republic of Korea
- Main telephone: 070-4647-4844
To appropriately manage and protect personal location information and to smoothly handle complaints from data subjects of personal location information, the Company has designated and operates a Location Information Manager, a person in a position able to bear substantive responsibility. The name and contact details of the Location Information Manager are as follows.
- Name: 김은희
- Telephone: 070-4647-4844
- Email: privacy@sproutgrowlabs.com

Article 15 (Prohibition of Assignment)

A Member's right to receive the Service may not be assigned, gifted, or otherwise disposed of, including for purposes such as providing security.

Article 16 (Compensation for Damages)

If a Member suffers damage as a result of the Company's violation of Articles 15 through 26 of the Location Information Act, the Member may claim compensation from the Company. In this case, the Company cannot be exempted from liability unless it proves that it acted without intent or negligence.
If the Company suffers damage as a result of a Member's violation of these Terms, the Company may claim compensation from the Member. In this case, the Member cannot be exempted from liability unless the Member proves that they acted without intent or negligence.

Article 17 (Disclaimer)

The Company is not liable for damage suffered by a Member as a result of being unable to provide the Service for any of the following reasons.
1. Where there is a natural disaster or a state of force majeure equivalent to it
2. Where there is intentional interference with the Service by a third party that has entered into a service partnership agreement with the Company for the provision of the Service
3. Where there is an obstacle to use of the Service attributable to the Member
4. Where the cause is any other reason, other than subparagraphs 1 through 3, not involving intent or negligence on the part of the Company
The Company does not warrant the reliability, accuracy, or the like of the Service and of the information, materials, and facts posted in the Service, and is not liable for any damage suffered by a Member as a result.
The location information, elevation, summit arrival determination, and the like displayed in the Service may contain errors depending on GPS and the device environment, and the Company does not warrant them as a basis for safety information or distress rescue. When actually hiking, Members must check separate safety rules and official hiking information.

Article 18 (Dispute Mediation and Other Matters)

If a dispute arises between the Company and a Member in connection with use of the Service, the Company will consult in good faith with the Member to resolve the dispute.
If the dispute is not resolved through the consultation under the preceding paragraph, the Company and the Member may apply for adjudication to the Korea Communications Commission (방송통신위원회) under Article 28 of the Location Information Act, or apply for dispute mediation to the Personal Information Dispute Mediation Committee (개인정보분쟁조정위원회) under Article 43 of the Personal Information Protection Act.
If the dispute is still not resolved, both the Company and the Member may bring an action in the court having jurisdiction under the Civil Procedure Act (민사소송법).

Addendum

Article 1 (Effective Date) These Terms take effect on October 18, 2026. The previous Terms (effective July 13, 2026) cease to be effective upon the effectiveness of these Terms.

Article 2 (Translations) The English, German, and Japanese translations are provided for the convenience of users, and if there is any discrepancy, the Korean Terms prevail.